Privacy Policy

Last updated: July 2026

Alpha Vault Pty Ltd (ABN: 73 682 553 911) ("Alpha Vault", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information we collect

We may collect the following personal information when you interact with our website or services:

• Name and contact details (email address) submitted through our enquiry form
• Information about your business and objectives that you choose to share with us
• Technical data such as browser type, device information, and pages visited, collected through standard website analytics

2. How we collect information

We collect personal information directly from you when you submit an enquiry through our website contact form, correspond with us by email, or engage our consulting services. Enquiry form submissions are processed via Formspree, a third-party form processing service, before being delivered to our inbox.

3. How we use your information

We use the personal information we collect to:

• Respond to your enquiries and provide requested information about our services
• Deliver and administer our consulting engagements
• Improve our website and service offerings
• Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Disclosure of information

We may disclose personal information to third-party service providers who assist us in operating our website and business (such as form processing and email hosting providers), professional advisers, or where required by law. Some of these providers may store data outside Australia; where this occurs, we take reasonable steps to ensure your information is handled consistently with the APPs.

5. Data security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data retention

We retain personal information only for as long as necessary for the purposes for which it was collected, or as required by law. When information is no longer needed, we take reasonable steps to destroy or de-identify it.

7. Access and correction

You may request access to the personal information we hold about you, or request that it be corrected, by contacting us at info@alphavault.com.au. We will respond to your request within a reasonable period.

8. Cookies and analytics

Our website may use cookies and similar technologies to enhance your browsing experience and collect anonymised usage statistics. You can control cookie preferences through your browser settings.

9. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us at info@alphavault.com.au. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

11. Contact us

For any questions about this Privacy Policy or our privacy practices, contact us at:

Alpha Vault Pty Ltd
Email: info@alphavault.com.au
Web: www.alphavault.com.au